SUCCESS STORY
From 0 to Amazon’s Best seller: How Artpuch Reached $9 Million in 18
Months
When we first started, Artpuch faced major supply chain issues.
Logistics delays and high return rates were
holding back our business growth. After partnering with
Dropsure, they quickly solved these problems, bringing our return rate down to just 2.5%. This saved us
9% in costs, and they even helped us offer personalized services to our
customers. This gave us the time
and resources to focus on brand promotion and customer service. With Dropsure’s support, we hit$9
million in sales within 18 months and became a Top brand in
the Amazon shade sail category.
The Growth Story of Artpuch | Emily P. & Eric S
Artpuch started on
Amazon in 2020, right in the middle of the COVID-19 pandemic. At first,
making $20,000 to $30,000 a
month felt like success, and we were all satisfied, thinking we had cracked the e-commerce
code. But as
time went on, we struggled to climb the rankings. Competitors flooded the market, price wars became
common, and we found ourselves trapped by supply chain chaos and shipping delays. Customers weren’t
receiving orders on time, and returns were piling up, leaving us overwhelmed. It became hard to focus on
product development and brand growth.
We knew we couldn’t scale the business this
way..
Every day was spent worrying about logistics
and returns. Customers were unhappy with late deliveries, and our return
rate was close to 10%. It was
damaging our brand reputation, and every order felt like walking on a tightrope—one mistake, and we’d
lose customer trust.
That’s when we started working with Dropsure, and it changed everything.
They streamlined our supply
chain and reduced our return rate to 2.5%. This was a huge leap
forward. Suddenly, we weren’t spending
every day dealing with returns. Dropsure also slashed our logistics and operating costs by 9%, freeing
up funds to invest in building our brand.
Personalized services opened up new markets for
us..
With Dropsure’s
help, we launched
personalized product services, offering customers a better shopping
experience and making our products
more unique and attractive. Dropsure’s customization services allowed us to adjust designs based on
customer needs, while we focused on communication and marketing.
From Zero to Amazon’s Best seller.
What surprised me the most was that once we
solved our supply chain and logistics
issues, we finally had time to focus on what we did best—brand
promotion and building customer relationships. In just 18 months, we hit
$9 million in sales and ranked
in Amazon’s Top 2 for the shade sail
category. It wasn’t just a numbers game; it showed us the true
potential of our brand.
Looking back now, Dropsure was more than just a
partner—they understood our brand’s needs and delivered actionable solutions. Without their support, it
would have been nearly impossible to reach the success we have today.
— Emily P. & Eric S., Founders of Artpuch
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