What is dropshipping?

How does dropshipping work?
Dropshipping is a business model that allows you to run your store without ever holding any inventory.
Once you’ve made a sale, we will purchase the product and ship it to our warehouse. Then, we’ll inspect the quality and repackage it. Finally, we will deliver the parcel to your customers’ doorstep.
You’ll never need to worry about sourcing, storing, packaging, or shipping your products anymore!
Is dropshipping profitable?
Yes, dropshipping can be profitable for merchants. Dropshipping is a low-risk business model that allows you to sell products to your customers without incurring high running costs as a wholesaler would have.
Because of these lower costs, it is easier and faster to profit from dropshipping compared to other business models.
Also, you can price your products in a way that covers both your marketing and shipping costs while still making a profit.
How can I start a dropshipping business?
You can start dropshipping with just a few easy steps. Follow the procedure below:
1. Choose an e-commerce platform to host your online store. This is where buyers can learn about your business.
2. Select products that you like and want to show in your store.
3. Establish a partnership with Dropsure, so we’ll handle all of your products for you.
4. Provide logistics information to your clients and give them high-quality after-sale services.

How does Dropsure work?

What is The Order Processing Time on Dropsure?
When we receive your orders, we usually take 3-5 days to process the orders.
Usually, we do not hold any inventory in our warehouse because we don’t produce products. We work directly with Chinese manufacturers and we are actually a sourcing agent.
So once we receive an order, we will purchase the product from the corresponding manufacturer and wait for the products to be delivered to our warehouse. This usually takes about 3 days.
Once the product arrives, we will check the product quality, and repack it, it will take about 1-2 days to ship.
If the product is custom-made, the product may take longer to process.

How to shorten order processing time?

If you have stable daily or weekly orders, we suggest you buy some products in advance as stock and store them in our warehouse for free.

In this case, the products can be processed and stored there in advance. When you have orders for these products, we can ship them out within 24 hours.

What is The MOQ for Brand Customization?

For normal products, we don’t require minimum order quantities.
But for brand customization, we may require minimum order quantities accordingly.

We source products from manufacturers we work with.
Customization means that the manufacturer needs to re-produce the product with the logo or specification you need.
It usually requires a high MOQ, because the more products produced, the lower the cost per product, and the lower the price of the product we can get.

The MOQ usually ranges from tens to thousands, depending on specific products, specifications, the difficulty of customization, etc.
Customizing packaging with a brand logo would be a better choice with lower MOQs.

To ensure your profit margin, we will try our best to negotiate with the manufacturer for a lower price and a smaller MOQ requirement.

Please tell us your requirements in as much detail as possible so that we can negotiate with the manufacturer to obtain the best offer.

What Are The Dropsure’s Advantages over AliExpress?

First, we don’t charge subscription fees or monthly fees, you only need to pay for products, shipping, tax(if any), and customization(if any). Very beginner-friendly!

Compared with AliExpress, we have the following advantages:

Lower Cost

We have more product resources, and we are able to get the same products as AliExpress at better prices from original manufacturers, with no distributors involved. Total dropshipping costs are generally lower on Dropsure. You can send us sourcing requests for almost any legal products you want.

Highly Automated

Our app is available for multiple e-commerce platforms. You can easily import products into your online store, and the orders will be automatically synced to our app. No need to forward your orders to multiple suppliers with data sheets.

Unified Order Processing

Most dropshippers run general stores, if using AliExpress, you may need to work with multiple suppliers for different products. The products will be purchased separately and packaging will vary.

But we provide unified order processing. We will check product quality and repackage, there’s no supplier information, price information, or Chinese words on the packages. The shipping will be much cheaper if multiple products are shipped together in one package.

Free Warehousing

Dropsure allows you to pre-order some products in advance as inventory and store them in our warehouse to avoid stock-outs.. And for products in stock, we can ship them within 24 hours of receiving your orders.

Faster and More Cost-effective Shipping

We also provide many fast and cost-effective shipping options. Delivery times to North America and EU countries average 7-14 days. Delivery times to South American countries average 10-20 days.

The shipping price on Dropsure is not fixed or hidden in the product price. It is based on the product weight and delivery country, which is more reasonable.

1-on-1 Customer Manager Service

We provide 1-on-1 customer manager service to help you with product sourcing and order fulfillment. And you can easily get support when you have problems using our app. We can respond in time almost all year round except for the Chinese New Year.

Responsible After-sales Services

We are responsible for any after-sales issues that are caused by our fault. You can easily get a refund or reship for damaged products, defective products, or lost packages.

Brand Customization

With Dropsure, you are able to customize products, specifications, packaging, inserts, personalized cards, etc. under your Brand. However, not all AliExpress suppliers can do this.

Secure Payment Gateway

We provide instant payment method PayPal with favorable transaction fees. And you can also top up your Dropsure Balance with up to 3 payment methods. You can also download invoices for your transactions on Dropsure.

Professional Team

We are a team with over 5 years of experience in the dropshipping industry. We are not selling services but providing you with a better dropshipping supply chain solution.

Refund & Return Policy

The products that you or your customers buy from Dropsure are dropshipping or wholesale products and are final products. We only refund or reship for damaged, defective, or wrong products. You or your customer should provide relevant supporting materials to apply for a refund or reship within 7 days after the products are delivered. For lost or severely delayed packages, we will refund or reship them on a case-by-case basis.
The following is the specification of the policy：

Damaged, defective, or wrong products

If the products you or your customer received are damaged or defective products and you decide to refund your customer, please provide us with supporting materials (records of your customer complaints, clear photos/ videos of the damaged products or defective products, etc) within 7 days. We will partial or full refund or reship based on the number of damaged or defective products.

If, in very rare cases, the products you or your customer received are not the same as the products you have ordered, like the color (model, size, specification, etc) was wrong, please provide us with clear photos/ videos of the products and shipping labels within 7 days. We will verify it according to your description. If they are confirmed wrong products, we will reship for free or refund as per your request.

Lost packages

When the product package is lost or severely delayed during the delivery process, according to the tracking information you inquired about on the third-party website, if it shows that the update has stopped for more than 45 days, we will file a claim for compensation from the carriers and give you a full refund.

If the order tracking number you have obtained is invalid and any shipping status of the relevant product cannot be inquired about, please contact us in time to get the correct tracking information from the carrier. If finally the package is confirmed lost or seriously delayed, it will be handled as above.
Please be aware of the following special circumstances:

Wrong address or unclaimed

If you or your customer provide us with the wrong address or contact information, the final product may be unclaimed or not delivered. In this case, we are not able to accept refund or reship request. We only ship exactly according to the address and recipient information provided in your orders.

Refund & returns of inventory products

In most cases, we are not able to refund you for inventory products because we have actually paid the inventory cost to the warehouse. The manufacturers are generally unwilling to accept product returns without any reasonable reasons. However, we will negotiate with the manufacturer and only refund you when it accepts a return (this rarely happens). Sometimes, manufacturers will accept returns based on discounted prices, so we will refund you based on the same discounted prices.

Returned by customer

Generally, for damaged, defective, or wrong products, you or your customers do not need to return the products to us. We will refund or reship free of charge according to the situation.

For products that you or your customers do not like, our manufacturers generally do not accept returns or refunds without reasonable reasons. If the manufacturer accepts a return (which rarely happens), please return the intact product that does not affect the secondary sale. We will also refund you or your customer based on the manufacturer’s discounted price, but you or your customer will bear the shipping cost.

Please be sure to advise your customers not to apply for unreasonable refund or reship, so as not to cause unnecessary losses to you.